Shipping & Delivery
When Can I Expect My Order?
The estimated delivery time for your order is 5-12 business days.
What If My Order Hasn’t Arrived Within the Expected Timeframe?
While 99% of orders are delivered within the estimated timeframe, occasional delays may occur due to unforeseen circumstances during shipping.
You can check the status of your order by clicking the link below:
[Track Your Order Here]
If your order has not arrived 3 days after the expected delivery date, please don’t hesitate to contact our support team for assistance.
I Received Only Part of My Order. Where Are the Missing Items?
Your order may be shipped in multiple packages. If any items are missing, they typically arrive within 2-3 days of the first delivery. We apologize for any inconvenience and appreciate your patience.
What Are the Shipping Costs?
We are pleased to offer free shipping on all orders—no minimum purchase required.
Exchanges & Returns
Can I Return My Order If I’m Not Satisfied?
Yes, you may return your order within 30 days of receipt—no questions asked.
How Do I Return an Item?
To be eligible for a return or exchange, please ensure:
- The product is in its original condition, with all labels and tags intact.
- There are no signs of use or wear.
To return an item, please use a trackable shipping method, as the sender is responsible for the return shipment.
Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, a refund will be issued to your original payment method within 10 business days.
How Can I Find My Track & Trace Code?
You can track your package by entering your track number on the tracking page.
Why Isn’t My Tracking Information Updating?
Tracking updates become available once the package has been processed by the shipping carrier. If you don’t see updates right away, please check again later.
If you have any further questions, feel free to contact our customer support team—we’re happy to help!
